Records and Transcripts

这两个 current and former students can request transcripts online via ace.

• Current students can access web services at the top left corner of their ‘Student’ page.
  
  Web Services > Student tab  > Student Records > Request Official Transcript
  
  

• Former students can access web services at the bottom left side of their ‘Home’ page.
  
  Web Services > Student tab > Student Records > Request Official Transcript
  
  

 Within the ordering process, you will have the following options available:

• Hold for Grades: your transcript will not be produced until the in-progress term has ended, and all grades are posted to your record.

• Hold for Degree: your transcript will not be produced until the in-progress term has ended, and all grades 与 your degree award have been posted. This may be as many as 45 days after the end of the applicable term.

• Include Attachments: you may include attachments to accompany your request if required by the recipient.

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied 与in the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required 信息rmation

• Correct name and billing address for the credit/debit card used
• Year attended from & to
• Birth Date
• 第一个名字 & 姓
• Current address 与 city and state
• Primary Email address
• Primary reason for order (list to choose from)

Recipient:

• Type (list to choose from)
• Designated ‘Attention to’ or department
• Physical address 与 city and state
• Email (when PDF option is utilized)

Important Notes: 

If you need official transcripts for a third party, they must be sent directly to their email address.

1. Transcripts are NOT printed on campus.  ALL transcripts are printed and mailed from an off-site location after a request is made.  For this reason, it is not possible to pick up a transcript in person on the same day as your request.
   
   Transcript request take 3 to 5 business days to be processed when it is a printed transcript.  PDF requests for students 与 no holds and/or issues 与in their request, are typically sent out 与in the hour of the order being processed.
   

   Need help 与 your transcript order?

   The best first step is to log in to your 羊皮纸 账户, then visit the 羊皮纸 Help Center, where you can find answers to frequently asked questions and articles to support your needs. 羊皮纸 assistance tools may be found at this link.

   During peak transcript request periods, the processing time for your transcript may be longer.
   
   
2. 学生 与 a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.
   
   For information on your transcript hold, contact the Alamo 大学 Call Center at 210-212-5266 or toll free at 1-844-202-5266.

Please know that by submitting your transcript request through the link below, there may be a delay submitting your official authorization to 羊皮纸 for the release of your transcript.

There is no delay requesting your transcript through your logged in ace 账户.  If you need help retrieving your login information, please contact our 帮助台.

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied 与in the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required 信息rmation

• Correct name and billing address for the credit/debit card used
• Year attended from & to
• Birth Date
• 第一个名字 & 姓
• Current address 与 city and state
• Primary Email address
• Primary reason for order (list to choose from)

Recipient:

• Type (list to choose from)
• Designated ‘Attention to’ or department
• Physical address 与 city and state
• Email (when PDF option is utilized)

Important Notes: 

If you need official transcripts for a third party, they must be sent directly to their email address.

1. Transcripts are NOT printed on campus.  ALL transcripts are printed and mailed from an off-site location after a request is made.  For this reason, it is not possible to pick up a transcript in person on the same day as your request.
   
   Transcript requests take 3 to 5 business days to be processed when it is a printed transcript.  PDF requests for students 与 no holds and/or issues 与in their request are typically sent out 与in the hour of the order being processed.
   

   Need help 与 your transcript order?

   The best first step is to log in to your 羊皮纸 账户, then visit the 羊皮纸 Help Center, where you can find answers to frequently asked questions and articles to support your needs. 羊皮纸 assistance tools may be found at this link.

2. 学生 与 a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.
   
   For information on your transcript hold, contact the Alamo 大学 Call Center at 210-212-5266 or toll free at 1-844-202-5266.